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Security Systems in Rochester
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Rochester?

A security system is designed to safeguard your family. But what occurs in the event your home security alarms go off in Rochester? What actions should you take to ensure you and your loved ones are taken care of?

The most important first step is to avoid panicking. Know that your 24/7 monitoring experts have you covered. Then follow these steps to be fully equipped to handle any crisis at your property.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is immediately alerted when your Rochester home security alarms go off. When a representative is alerted, they will contact you without delay to determine what triggered your home’s defense. Your protection devices may trip in various situations, including:

  • Burglary

  • Smoke

  • Flooding

  • False alarm

In circumstances when a device was tripped accidentally—like not remembering that your entry-point sensors are turned on when you unlock a door— an agent will call to figure out if help is needed. Give them your proper code, and they will cancel the alarm.

If you have an urgent situation, the monitoring agent will dispatch emergency personnel, including law enforcement, firefighters, and medical professionals, to your home. They also have the ability to serve as the point of contact when you are not on site. The monitoring agent also can inform authorities which entry sensor was triggered, increasing their preparedness for a potentially life-threatening situation. The monitoring expert will maintain a connection with you to assist in keeping you calm and let you know what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Rochester

Waking up in the wee hours of the morning to a security warning going off is terrifying—particularly if you don’t know why it’s occurring. The most important thing to do is keep yourself in control and proceed with the following:

  • First, move to a safe place. Gather all members of your family including pets as quickly as possible and proceed to a secure room within your residence or leave the premises entirely. It's a natural response to confront the emergency by yourself, but this can be incredibly dangerous. Instead, concentrate on attempting to keep you and your loved ones secure and let the professionals deal with the problem.

  • As a second step, utilize your home security app to stay in touch with your monitoring team. They'll dispatch responders who will be on their way to your home in a matter of moments.

  • Third, keep a persistent line of communication with your monitoring agent and first responders. You are able to be conferenced in, so everyone is talking together. On the other hand, if you can't be in direct contact with your emergency providers, you’re still able to obtain alerts via text. Even in false alarm situations, it's a good idea to thoroughly communicate with everyone involved so you will be prepared should a legitimate crisis occur.

Defend Against All Security Risks in Rochester with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are well defended. With 24-hour monitoring, home automation, and a range of sensors, your residence will remain the secured refuge it's supposed to be. Create your ideal home security solution by submitting the form below or reach out to (507) 218-4806 to get started.